TELECOMMUNICATIONS ACT 1997

Table of Provisions

• Long Title

PART 1--INTRODUCTION

• 1 Short title  
• 2 Commencement  
• 3 Objects  
• 4 Regulatory policy  
• 5 Simplified outline  
• 6 Main index  
• 7 Definitions  
• 8 Crown to be bound  
• 9 Extra-territorial application  
• 10 Extension to external Territories  
• 11 Extension to offshore areas  
• 11A Application of the Criminal Code  
• 12 Act subject to Radiocommunications Act  
• 13 Continuity of partnerships  
• 14 Controlled carriage services, controlled networks and controlled facilities  
• 15 Content service  
• 16 Listed carriage services  
• 18 Access to an emergency call service  
• 19 Recognised person who operates an emergency call service  
• 20 Customer cabling  
• 21 Customer equipment  
• 22 Customer cabling and customer equipment--boundary of a telecommunications network  
• 23 Immediate circle  
• 24 Extended meaning of use  

PART 2--NETWORK UNITS

Division 1--Simplified outline

• 25 Simplified outline  

Division 2--Basic definition

• 26 Single line links connecting distinct places in Australia  
• 27 Multiple line links connecting distinct places in Australia  
• 28 Designated radiocommunications facility  
• 29 Facilities specified in Ministerial determination  

Division 3--Related definitions

• 30 Line links  
• 31 Designated radiocommunications facility  
• 32 Public mobile telecommunications service  
• 33 Intercell hand-over functions  
• 34 When a base station is part of a terrestrial radiocommunications customer access network  
• 35 Fixed radiocommunications link  

Division 4--Distinct places

• 36 Distinct places--basic rules  
• 37 Properties  
• 38 Combined areas  
• 39 Principal user of a property  
• 40 Eligible combined areas  

PART 3--CARRIERS

Division 1--Simplified outline

• 41 Simplified outline  

Division 2--Prohibitions relating to carriers

• 42 Network unit not to be used without carrier licence or nominated carrier declaration  
• 43 Continuing offences  
• 44 Supply to the public  
• 45 Exemption--defence  
• 46 Exemption--intelligence operations  
• 47 Exemption--transport authorities  
• 48 Exemption--broadcasting services  
• 49 Exemption--electricity supply bodies  
• 50 Exemption--line links authorised by or under previous laws  
• 51 Exemption--Ministerial determination  

Division 3--Carrier licences

• 52 Applications for carrier licence  
• 53 Form of application etc.  
• 53A Copy of application to be given to Communications Access Co-ordinator  
• 54 Application to be accompanied by charge  
• 55 Further information  
• 56 Grant of licence  
• 56A Consultation with Communications Access Co-ordinator  
• 57 Carrier licence has effect subject to this Act  
• 58 Refusal of carrier licence--disqualified applicant  
• 58A Refusal of carrier licence--security  
• 59 Time limit on licence decision  
• 60 Notification of refusal of application  
• 61 Conditions of carrier licence specified in Schedule 1  
• 62 Condition of carrier licence set out in section 152AZ of the Competition and Consumer Act 2010  
• 62A Condition of carrier licence set out in section 152BCO of the Competition and Consumer Act 2010  
• 62B Condition of carrier licence set out in section 152BDF of the Competition and Consumer Act 2010  
• 62C Condition of carrier licence set out in section 152BEC of the Competition and Consumer Act 2010  
• 62D Condition of carrier licence set out in section 152CJC of the Competition and Consumer Act 2010  
• 62E Condition of carrier licence set out in section 37 of the National Broadband Network Companies Act 2011  
• 63 Conditions of carrier licence declared by Minister  
• 64 Consultation about declared licence conditions  
• 65 Conditions about foreign ownership or control  
• 67 Carrier licence conditions--special provisions  
• 68 Compliance with conditions  
• 69 Remedial directions--breach of condition  
• 69AA Remedial directions--breach of conditions relating to access  
• 70 Formal warnings--breach of condition  
• 71 Surrender of carrier licence  
• 72 Cancellation of carrier licence  
• 73 Collection of charges relating to carrier licences  
• 73A Refund of application charge  
• 74 Collection of charges on behalf of the Commonwealth  
• 75 Cancellation of certain exemptions from charge  
• 76 Commonwealth not liable to charge  

Division 4--Nominated carrier declarations

• 77 Applications for nominated carrier declarations  
• 78 Application to be accompanied by charge etc.  
• 79 Form of application etc.  
• 80 Further information  
• 81 Making a nominated carrier declaration  
• 81A Obligations of nominated carrier  
• 82 Notification of refusal of application  
• 83 Revocation of nominated carrier declaration  

Division 5--Register of nominated carrier declarations and carrier licences

• 84 Register of nominated carrier declarations and carrier licences  

PART 4--SERVICE PROVIDERS

Division 1--Simplified outline

• 85 Simplified outline  

Division 2--Service providers

• 86 Service providers  

Division 3--Carriage service providers

• 87 Carriage service providers  
• 88 Supply to the public  
• 89 Exemption from definition--customers located on the same premises  
• 90 Exemption from definition--defence  
• 91 Exemption from definition--intelligence operations  
• 92 Exemption from definition--transport authorities  
• 93 Exemption from definition--broadcasting services  
• 94 Exemption from definition--electricity supply bodies  
• 95 Exemption from definition--Ministerial determination  
• 96 Exemption from certain regulatory provisions--Ministerial determination  

Division 4--Content service providers

• 97 Content service providers  

Division 5--Service provider rules

• 98 Service provider rules  
• 99 Service provider determinations  
• 100 Exemptions from service provider rules  
• 101 Service providers must comply with service provider rules  
• 102 Remedial directions--breach of service provider rules  
• 103 Formal warnings--breach of service provider rules  

PART 5--MONITORING OF THE PERFORMANCE OF CARRIERS AND CARRIAGE SERVICE PROVIDERS

• 104 Simplified outline  
• 105 Monitoring of performance--annual report  
• 105A Monitoring of performance--additional report  
• 105C Monitoring of breaches by Telstra of an undertaking about structural separation  

PART 6--INDUSTRY CODES AND INDUSTRY STANDARDS

Division 1--Simplified outline

• 106 Simplified outline  

Division 2--Interpretation

• 107 Industry codes  
• 108 Industry standards  
• 108A Electronic messaging service provider  
• 108B Telecommunications industry  
• 109 Telecommunications activity  
• 109B Telemarketing activity  
• 109C Fax marketing activity  
• 110 Sections of the telecommunications industry  
• 110B Sections of the telemarketing industry  
• 110C Sections of the fax marketing industry  
• 111 Participants in a section of the telecommunications industry  
• 111AA Participants in a section of the telemarketing industry  
• 111AB Participants in a section of the fax marketing industry  
• 111B Unsolicited commercial electronic messages  

Division 3--General principles relating to industry codes and industry standards

• 112 Statement of regulatory policy  
• 113 Examples of matters that may be dealt with by industry codes and industry standards  
• 114 Industry codes and industry standards may confer powers on the Telecommunications Industry Ombudsman  
• 115 Industry codes and industry standards not to deal with certain design features and performance requirements  
• 116 Industry codes and industry standards not to deal with matters dealt with by codes and standards under Part 9 of the Broadcasting Services Act  
• 116A Industry codes and standards do not affect Privacy Act 1988  

Division 4--Industry codes

• 117 Registration of industry codes  
• 118 ACMA may request codes  
• 119 Publication of notice where no body or association represents a section of the telecommunications industry, the telemarketing industry or the fax marketing industry  
• 119A Variation of industry codes  
• 119B Publication requirements for submissions  
• 120 Replacement of industry codes  
• 121 Directions about compliance with industry codes  
• 122 Formal warnings--breach of industry codes  
• 122A De-registering industry codes and provisions of industry codes  

Division 5--Industry standards

• 123 ACMA may determine an industry standard if a request for an industry code is not complied with  
• 124 ACMA may determine industry standard where no industry body or association formed  
• 125 ACMA may determine industry standards where industry codes fail  
• 125AA ACMA must determine an industry standard if directed by the Minister  
• 125A ACMA must determine certain industry standards relating to the telemarketing industry  
• 125B ACMA must determine certain industry standards relating to the fax marketing industry  
• 126 Industry standards not to be determined for certain privacy matters  
• 128 Compliance with industry standards  
• 129 Formal warnings--breach of industry standards  
• 130 Variation of industry standards  
• 131 Revocation of industry standards  
• 132 Public consultation on industry standards  
• 133 Consultation with ACCC and the Telecommunications Industry Ombudsman  
• 134 Consultation with Information Commissioner  
• 135 Consultation with consumer body  
• 135A Consultation with the States and Territories  

Division 6--Register of industry codes and industry standards

• 136 ACMA to maintain Register of industry codes and industry standards  

Division 6A--Reimbursement of costs of development or variation of consumer-related industry codes

• 136A Application for eligibility for reimbursement of costs of development or variation of consumer-related industry code  
• 136B Declaration of eligibility for reimbursement of costs of development or variation of consumer-related industry code  
• 136C Reimbursement of costs of developing or varying consumer-related industry code  
• 136D Costs--transactions between persons not at arm's length  
• 136E Refundable cost  

Division 7--Miscellaneous

• 137 Protection from civil proceedings  
• 138 Implied freedom of political communication  
• 139 Agreements for the carrying on of telemarketing activities or fax marketing activities must require compliance with this Part  

PART 7--LAYER 2 BITSTREAM SERVICES

• 140 Simplified outline  
• 141 Supply of Layer 2 bitstream services  
• 141A Exemptions  
• 141B Deemed networks  
• 141C Certain installations and connections are not taken to be an extension, alteration or upgrade  
• 141D Local access line  
• 141E Alteration  
• 141F Upgrade of telecommunications network  
• 141G Small business customer  

PART 8--SUPERFAST FIXED-LINE NETWORKS

Division 1--Introduction

• 142 Simplified outline  
• 142A Definitions  

Division 2--Supply of eligible services to be on wholesale basis

• 143 Supply of eligible services to be on wholesale basis  
• 144 Exemptions--Ministerial instrument  
• 145 Exemption--transport authorities  
• 146 Exemption--electricity supply bodies  
• 147 Exemption--gas supply bodies  
• 148 Exemption--water supply bodies  
• 149 Exemption--sewerage services bodies  
• 150 Exemption--storm water drainage services bodies  
• 151 Exemption--State or Territory road authorities  

Division 3--Other provisions

• 152 Associate  
• 153 Control  
• 154 Control of a company  
• 155 When a person is in a position to exercise control of a network  
• 156 Deemed networks  
• 157 Certain installations and connections are not taken to be an extension, alteration or upgrade  
• 158 Local access line  
• 159 Alteration  
• 160 Upgrade of telecommunications network  

PART 13--PROTECTION OF COMMUNICATIONS

Division 1--Introduction

• 270 Simplified outline  
• 271 Eligible person  
• 272 Number-database operator and eligible number-database person  
• 273 Information  
• 274 Telecommunications contractor  
• 275 Number-database contractor  
• 275A Location information  
• 275B Emergency management person  
• 275C Emergency  
• 275D Emergency law  
• 275E Relevant information  

Division 2--Primary disclosure

• 276 Primary disclosure/use offence--eligible persons  
• 277 Primary disclosure/use offence--eligible number-database persons  
• 278 Primary disclosure/use offence--emergency call persons  

Division 3--Exceptions to primary disclosure

• 279 Performance of person's duties  
• 280 Authorisation by or under law  
• 281 Witnesses  
• 284 Assisting the ACMA, the eSafety Commissioner, the ACCC or the Telecommunications Industry Ombudsman  
• 285 Integrated public number database  
• 285A Data for emergency warnings  
• 286 Calls to emergency service number  
• 287 Threat to person's life or health  
• 288 Communications for maritime purposes  
• 289 Knowledge or consent of person concerned  
• 290 Implicit consent of sender and recipient of communication  
• 291 Business needs of other carriers or service providers  
• 291A Location dependent carriage services  
• 292 Circumstances prescribed in the regulations  
• 293 Uses connected with exempt disclosures  
• 294 Effect of this Subdivision  
Subdivision B--Burden of proof
• 295 Burden of proof  

Division 3A--Integrated public number database authorisations

• 295A ACMA to make integrated public number database scheme  
• 295B Scheme must deal with certain matters  
• 295C Applications may be treated differently  
• 295D Scope of authorisations  
• 295E Provisional and final authorisations  
• 295F Conditions  
• 295G Varying or revoking authorisations  
• 295H Scheme may confer administrative powers on the ACMA  
• 295J Ancillary or incidental provisions  
• 295K Scheme-making power not limited  
• 295L Variation of scheme  
• 295M Consultation  
Subdivision B--Ministerial instruments
• 295N Criteria for deciding authorisation applications  
• 295P Conditions  
• 295Q Other reviewable decisions  
Subdivision C--Enforcing compliance with conditions of authorisations
• 295R Offence of breaching a condition  
• 295S Remedial directions for breaching a condition  
• 295T Formal warnings for breaching a condition  
Subdivision D--Report to Minister
• 295U Report to Minister  

Division 3B--Emergency warnings

• 295V Use or disclosure of information by emergency management persons  
• 295W Use or disclosure of information by other persons  
• 295X Effect on telecommunications network  
• 295Y Coronial and other inquiries  
• 295Z Offence--use or disclosure of information by emergency management persons  
• 295ZA Offence--use or disclosure of information by other persons  
• 295ZB Reports of access  
• 295ZC Annual reports to the ACMA and Information Commissioner  
• 295ZD Arrangements with States and Territories  
• 295ZE Commonwealth immunity  

Division 4--Secondary disclosure

• 296 Performance of person's duties  
• 297 Authorisation by or under law  
• 299 Assisting the ACMA, the eSafety Commissioner, the ACCC or the Telecommunications Industry Ombudsman  
• 299A Integrated public number database  
• 300 Threat to person's life or health  
• 301 Communications for maritime purposes  
• 302 Business needs of other carriers or service providers  
• 302A Location dependent carriage services  
• 303 Secondary offence--contravening this Division  
• 303A Generality of Division not limited  

Division 4A--Relationship with the Privacy Act 1988

• 303B Acts taken to be authorised by this Act for purposes of Privacy Act  
• 303C Prosecution of an offence against this Part does not affect proceedings under the Privacy Act 1988  

Division 5--Record-keeping requirements

• 304 Associate  
• 305 Authorisations under the Telecommunications (Interception and Access) Act 1979  
• 306 Record of disclosures--general  
• 306A Record of disclosures--prospective authorisation under the Telecommunications (Interception and Access) Act 1979  
• 307 Incorrect records  
• 308 Annual reports to the ACMA by carriers, carriage service providers or number-database operators  
• 309 Monitoring by the Information Commissioner  

Division 6--Instrument-making powers not limited

• 310 Instrument-making powers not limited  

PART 14--NATIONAL INTEREST MATTERS

Division 1--Simplified outline

• 311 Simplified outline  

Division 2--Obligations of ACMA and carriers and carriage service providers

• 312 ACMA's obligations  
• 313 Obligations of carriers and carriage service providers  
• 314 Terms and conditions on which help is to be given  

Division 3--Notification of changes to telecommunications services or telecommunications systems relating to obligation under subsection 313(1A) or (2A)

• 314A Individual notifications  
• 314B Assessment of proposed change  
Subdivision B--Security capability plans
• 314C Security capability plans  
• 314D Assessment of security capability plan  
• 314E Relationship with section 314A  

Division 4--Carriage service provider may suspend supply of carriage service in an emergency

• 315 Suspension of supply of carriage service in an emergency  

Division 5--Directions by Home Affairs Minister

• 315A Direction if use or supply of carriage services prejudicial to security  
• 315B Direction if risk of unauthorised interference or access involving telecommunications networks or facilities  

Division 6--Home Affairs Secretary's information-gathering powers

• 315C Home Affairs Secretary may obtain information and documents from carriers and carriage service providers  
• 315D Self-incrimination  
• 315E Copies of documents  
• 315F Retention of documents  
• 315G Delegation by Home Affairs Secretary  

Division 7--Information sharing and confidentiality

• 315H Information sharing and confidentiality  

Division 8--Annual report

• 315J Annual report  

Division 8A--Review by Parliamentary Joint Committee on Intelligence and Security

• 315K Review by Parliamentary Joint Committee on Intelligence and Security  

Division 9--Generality of Part not limited

• 316 Generality of Part not limited  

PART 15--INDUSTRY ASSISTANCE

Division 1--Introduction

• 317A Simplified outline of this Part  
• 317B Definitions  
• 317C Designated communications provider etc.  
• 317D Electronic service  
• 317E Listed acts or things  
• 317F Extension to external Territories  

Division 2--Voluntary technical assistance

• 317G Voluntary technical assistance provided to ASIO, the Australian Secret Intelligence Service, the Australian Signals Directorate or an interception agency  
• 317H Form of technical assistance request  
• 317HAA Provision of advice to designated communications providers  
• 317HAB Notification obligations  
• 317HA Duration of technical assistance request  
• 317J Specified period etc.  
• 317JAA Decision-making criteria  
• 317JA Variation of technical assistance requests  
• 317JB Revocation of technical assistance requests  
• 317JC Whether a technical assistance request is reasonable and proportionate  
• 317K Contract etc.  

Division 3--Technical assistance notices

• 317L Technical assistance notices  
• 317LA Approval of technical assistance notices given by the chief officer of an interception agency of a State or Territory  
• 317M Form of technical assistance notice  
• 317MAA Provision of advice to designated communications providers  
• 317MAB Notification obligations  
• 317MA Duration of technical assistance notice  
• 317N Compliance period etc.  
• 317P Decision-making criteria  
• 317PA Consultation about a proposal to give a technical assistance notice  
• 317Q Variation of technical assistance notices  
• 317R Revocation of technical assistance notices  
• 317RA Whether requirements imposed by a technical assistance notice are reasonable and proportionate  

Division 4--Technical capability notices

• 317S Attorney-General may determine procedures and arrangements relating to requests for technical capability notices  
• 317T Technical capability notices  
• 317TAAA Approval of technical capability notice  
• 317TAA Provision of advice to designated communications providers  
• 317TAB Notification obligations  
• 317TA Duration of technical capability notice  
• 317U Compliance period etc.  
• 317V Decision-making criteria  
• 317W Consultation about a proposal to give a technical capability notice  
• 317WA Assessment and report  
• 317X Variation of technical capability notices  
• 317XA Approval of variation of technical capability notice  
• 317Y Consultation about a proposal to vary a technical capability notice  
• 317YA Assessment and report  
• 317Z Revocation of technical capability notices  
• 317ZAA Whether requirements imposed by a technical capability notice are reasonable and proportionate  

Division 5--Compliance and enforcement

• 317ZA Compliance with notices--carriers and carriage service providers  
• 317ZB Compliance with notices--designated communications provider (other than a carrier or carriage service provider)  
• 317ZC Civil penalty provision  
• 317ZD Enforceable undertakings  
• 317ZE Injunctions  

Division 6--Unauthorised disclosure of information etc

• 317ZF Unauthorised disclosure of information  
• 317ZFA Powers of a court  

Division 7--Limitations

• 317ZG Designated communications provider must not be requested or required to implement or build a systemic weakness or systemic vulnerability etc.  
• 317ZGA Limits on technical capability notices  
• 317ZH General limits on technical assistance requests, technical assistance notices and technical capability notices  

Division 8--General provisions

• 317ZJ Immunity  
• 317ZK Terms and conditions on which help is to be given etc.  
• 317ZKA Notification obligations  
• 317ZL Service of notices etc.  
• 317ZM Interception agency--chief officer and officer  
• 317ZN Delegation by Director-General of Security  
• 317ZP Delegation by Director-General of the Australian Secret Intelligence Service  
• 317ZQ Delegation by Director-General of the Australian Signals Directorate  
• 317ZR Delegation by the chief officer of an interception agency  
• 317ZRA Relationship of this Part to parliamentary privileges and immunities  
• 317ZRB Inspection of records  
• 317ZS Annual reports  
• 317ZT Alternative constitutional basis  

PART 16--DEFENCE REQUIREMENTS AND DISASTER PLANS

Division 1--Introduction

• 333 Simplified outline  
• 334 Defence authority  

Division 2--Supply of carriage services

• 335 Requirement to supply carriage services for defence purposes or for the management of natural disasters  

Division 3--Defence planning

• 336 Definitions  
• 337 Preparation of draft agreement  
• 338 ACMA's certification of draft agreement  
• 339 Requirement to enter into certified agreement  
• 340 Compliance with agreement  
• 341 Withdrawal of certification of agreement  
• 342 Duration of agreement  
• 343 Variation of agreement  

Division 4--Disaster plans

• 344 Designated disaster plans  
• 345 Carrier licence conditions about designated disaster plans  
• 346 Service provider determinations about designated disaster plans  
• 346A Carrier and carriage service provider immunity  

Division 5--Delegation

• 347 Delegation  

PART 17--PRE-SELECTION IN FAVOUR OF CARRIAGE SERVICE PROVIDERS

• 348 Simplified outline  
• 349 Requirement to provide pre-selection  
• 350 When pre-selection is provided in favour of a carriage service provider  
• 350A Declared carriage services  
• 351 Pre-selection to be provided  
• 352 Exemptions from requirement to provide pre-selection  
• 353 Use of over-ride dial codes  

PART 18--CALLING LINE IDENTIFICATION

• 354 Simplified outline  
• 355 Calling line identification  
• 356 Exemptions from calling line identification requirement  

PART 20--INTERNATIONAL ASPECTS OF ACTIVITIES OF THE TELECOMMUNICATIONS INDUSTRY

Division 1--Simplified outline

• 364 Simplified outline  

Division 2--Compliance with international agreements

• 365 INTELSAT and Inmarsat--directions to Signatories  
• 366 Compliance with conventions  

Division 3--Rules of conduct about dealings with international telecommunications operators

• 367 Rules of conduct about dealings with international telecommunications operators  
• 368 ACCC to administer Rules of Conduct  
• 369 Rules of Conduct to bind carriers and carriage service providers  
• 370 Unenforceability of agreements  
• 371 Investigations by the ACCC  
• 372 Reviews of the operation of this Division  

PART 20A--DEPLOYMENT OF OPTICAL FIBRE ETC.

Division 1--Simplified outline

• 372A Simplified outline  

Division 2--Deployment of optical fibre lines

• 372B Deployment of optical fibre lines to building lots  
• 372C Deployment of optical fibre lines to building units  
• 372D Exemptions--Ministerial instrument  

Division 3--Installation of fibre-ready facilities

• 372E Installation of fibre-ready facilities--building lots  
• 372F Installation of fibre-ready facilities--building units  
Subdivision B--Sale of building lots and building units
• 372G Sale of building lots and building units--subdivisions  
• 372H Sale of building units--other projects  
Subdivision D--Exemptions
• 372K Exemptions--Ministerial instrument  

Division 4--Third party access regime

• 372L Third party access regime  
• 372M Terms and conditions of access  
• 372N Exemptions--Ministerial instrument  
• 372NA Code relating to access  

Division 5--Exemption of certain projects

• 372P Exemption of certain projects  

Division 6--Miscellaneous

• 372Q Real estate development projects etc.  
• 372R Subdivision of an area of land  
• 372S Building units  
• 372T Sale of building lots  
• 372U Sale of building units  
• 372V Fixed-line facilities  
• 372W Fibre-ready facility  
• 372X Installation of a facility  
• 372Y Installation of a fibre-ready facility in proximity to a building lot or building unit  
• 372Z Sewerage services, electricity or water supplied to a building lot or building unit  
• 372ZA Supply to the public  
• 372ZB Concurrent operation of State and Territory laws  
• 372ZD NBN Co  

PART 21--TECHNICAL REGULATION

Division 1--Simplified outline

• 373 Simplified outline  

Division 2--Interpretative provisions

• 374 Part applies to networks or facilities in Australia operated by carriers or carriage service providers  
• 375 Manager of network or facility  

Division 3--Technical standards about customer equipment and customer cabling

• 376 ACMA's power to make technical standards  
• 376A ACMA must make technical standards if directed by the Minister  
• 377 Adoption of voluntary standards  
• 378 Procedures for making technical standards  
• 379 Making technical standards in cases of urgency  

Division 4--Disability standards

• 380 Disability standards  
• 381 Adoption of voluntary standards  
• 382 Procedures for making disability standards  
• 383 Effect of compliance with disability standards  

Division 5--Technical standards about the interconnection of facilities

• 384 ACMA's power to make technical standards  
• 385 Adoption of voluntary standards  
• 386 Procedures for making technical standards  
• 387 Procedures for making technical standards  
• 388 Provision of access  
• 389 Promotion of the long-term interests of end-users of carriage services and of services supplied by means of carriage services  

Division 5A--Technical standards relating to Layer 2 bitstream services

• 389A ACMA's power to determine technical standards  
• 389B Compliance with technical standards  

Division 6--Connection permits and connection rules

• 390 Application for connection permit  
• 391 Form of application  
• 392 Application to be accompanied by charge  
• 393 Further information  
• 394 Issue of connection permits  
• 395 Connection permit has effect subject to this Act  
• 396 Nominees of holder  
• 397 Duration of connection permits  
• 398 Conditions of connection permits  
• 399 Offence of contravening condition  
• 400 Formal warnings--breach of condition  
• 401 Surrender of connection permit  
• 402 Cancellation of connection permit  
• 403 Register of connection permits  
Subdivision B--Connection rules
• 404 Connection rules  
• 405 Procedures for making connection rules  

Division 7--Labelling of customer equipment and customer cabling

• 406 Application of labels  
• 406A Application of Division to agent of manufacturer or importer  
• 407 Labelling requirements  
• 408 Requirements to apply labels--ancillary matters  
• 409 Recognised testing authorities and competent bodies  
• 410 Certification bodies  
• 411 Connection of customer equipment or customer cabling--breach of section 376 standards  
• 412 Connection of labelled customer equipment or customer cabling not to be refused  
• 413 Supply of unlabelled customer equipment or unlabelled customer cabling  
• 414 Applying labels before satisfying requirements under subsection 408(5)  
• 415 Failure to retain records etc.  
• 416 Application of labels containing false statements about compliance with standards  

Division 8--Protected symbols

• 417 Protected symbols  

Division 9--Cabling providers

• 418 Cabling work  
• 419 Types of cabling work  
• 420 Prohibition of unauthorised cabling work  
• 421 Cabling provider rules  
• 422 Procedures for making cabling provider rules  
• 423 Application for cabling licence  
• 424 Form of application  
• 425 Application to be accompanied by charge  
• 426 Further information  
• 427 Grant of cabling licence  
• 428 Time limit on licence decision  
• 429 Notification of refusal of application  
• 430 Cabling licence has effect subject to this Act  
• 431 Duration of cabling licence  
• 432 Conditions of cabling licence  
• 433 Procedures for changing licence conditions  
• 434 Offence in relation to contravening condition  
• 435 Formal warnings--breach of condition  
• 436 Surrender of cabling licence  
• 437 Suspension of cabling licence  
• 438 Cancellation of cabling licence  
• 439 ACMA may limit application of Division in relation to customer cabling  
• 440 Ministerial directions  
• 441 Delegation  
• 442 Register of cabling licences  

Division 10--Remedies for unauthorised connections to telecommunications networks etc

• 443 Civil action for unauthorised connections to telecommunications networks etc.  
• 444 Remedy for contravention of labelling requirements  
• 445 Remedies for connection of unlabelled customer equipment or unlabelled customer cabling  
• 446 Disconnection of dangerous customer equipment or customer cabling  
• 447 Disconnection of customer equipment or customer cabling--protection of the integrity of networks and facilities  
• 448 Civil action for dangerous connections to telecommunications networks etc.  
• 449 Other remedies not affected  

Division 11--Prohibited customer equipment and prohibited customer cabling

• 450 Declaration of prohibited customer equipment or prohibited customer cabling  
• 452 Operation of prohibited customer equipment or customer cabling  

Division 12--Pre-commencement labels

• 453 Pre-commencement labels  

Division 13--Penalties payable instead of prosecution

• 453A Penalties payable instead of prosecution  

PART 22--NUMBERING OF CARRIAGE SERVICES AND REGULATION OF ELECTRONIC ADDRESSING

Division 1--Simplified outline

• 454 Simplified outline  

Division 2--Numbering of carriage services

• 454A Minister may determine numbering scheme manager  
• 454B No property rights in numbers  
• 454C Numbering scheme principles  
• 454D Revocation of determination  
• 454E Directions to numbering scheme manager  
• 454F Numbering scheme manager providing information to the ACMA  
• 454G Directions to comply with rules  
• 454H Numbering scheme documents are not legislative instruments  
Subdivision A--Management by the ACMA
• 455A Application  
• 455 Numbering plan  
• 456 Numbering plan--supply to the public  
• 457 Numbering plan--allocation otherwise than in accordance with an allocation system  
• 458 Numbering plan--rules about portability of allocated numbers  
• 459 ACMA to administer numbering plan  
• 459A Delegation  
• 460 Consultation about numbering plan  
• 461 Consultation with ACCC  
• 461A Making numbering plan in cases of urgency  
• 462 Compliance with the numbering plan  
Subdivision B--Allocation system for numbers
• 463A Numbering scheme manager  
• 463 Allocation system for numbers  
• 464 Consultation about an allocation system  
Subdivision C--Miscellaneous
• 465 Register of allocated numbers  
• 466 Emergency service numbers  
• 468 Collection of numbering charges  
• 469 Collection of charges on behalf of the Commonwealth  
• 470 Cancellation of certain exemptions from charge  
• 471 Commonwealth not liable to charge  
• 472 Integrated public number database  
• 473 Letters and symbols taken to be numbers  

Division 3--Regulation of electronic addressing

• 474 Declared manager of electronic addressing  
• 475 ACMA may give directions to declared manager of electronic addressing  
• 476 ACCC may give directions to declared manager of electronic addressing  
• 477 ACCC's directions to prevail over the ACMA's directions  

PART 23--STANDARD AGREEMENTS FOR THE SUPPLY OF CARRIAGE SERVICES

• 478 Simplified outline  
• 479 Standard terms and conditions apply unless excluded  
• 482 Concurrent operation of State/Territory laws  
• 483 Competition and Consumer Act not affected by this Part  

PART 24--CARRIERS' POWERS AND IMMUNITIES

• 484 Schedule 3  

PART 24A--SUBMARINE CABLES

• 484A Schedule 3A  

PART 25--PUBLIC INQUIRIES

Division 1--Simplified outline

• 485 Simplified outline  

Division 2--Inquiries by the ACMA

• 486 When inquiry must be held  
• 487 When inquiry may be held  
• 488 Informing the public about an inquiry  
• 489 Discussion paper  
• 490 Written submissions and protection from civil actions  
• 491 Hearings  
• 492 Hearing to be in public except in exceptional cases  
• 493 Confidential material not to be published  
• 494 Direction about private hearings  
• 495 Reports on inquiries  

Division 3--Inquiries by the ACCC

• 496 When inquiry must be held  
• 497 When inquiry may be held  
• 498 Informing the public about an inquiry  
• 499 Discussion paper  
• 500 Written submissions and protection from civil actions  
• 501 Hearings  
• 502 Hearing to be in public except in exceptional cases  
• 503 Confidential material not to be published  
• 504 Direction about private hearings  
• 505 Reports on inquiries  
• 505A ACCC may use material presented to a previous public inquiry  
• 505B ACCC may adopt a finding from a previous public inquiry  
• 506 ACCC's other powers not limited  

PART 26--INVESTIGATIONS

• 507 Simplified outline  
• 508 Matters to which this Part applies  
• 509 Complaints to the ACMA  
• 510 Investigations by the ACMA  
• 511 Preliminary inquiries  
• 512 Conduct of investigations  
• 513 Complainant and certain other persons to be informed of various matters  
• 514 Reference of matters to Ombudsman or other responsible person  
• 515 Reference of matters to the ACCC  
• 515A Reference of matters to Information Commissioner  
• 516 Reports on investigations  
• 517 Publication of reports  
• 518 Person adversely affected by report to be given opportunity to comment  
• 519 Protection from civil actions  

PART 27--THE ACMA'S INFORMATION-GATHERING POWERS

Division 1--Simplified outline

• 520 Simplified outline  

Division 2--Information-gathering powers

• 521 The ACMA may obtain information and documents from carriers and service providers  
• 522 The ACMA may obtain information and documents from other persons  
• 523 Copying documents--reasonable compensation  
• 524 Self-incrimination  
• 525 Giving false or misleading information or evidence  
• 527 Copies of documents  
• 528 ACMA may retain documents  

Division 3--Record-keeping rules

• 529 ACMA may make record-keeping rules  
• 530 Compliance with record-keeping rules  
• 531 Incorrect records  

PART 28--ENFORCEMENT

Division 1--Introduction

• 532 Simplified outline  
• 532A References to the Spam Act 2003  

Division 2--Inspectors and identity cards

• 533 Inspectors  
• 534 Identity cards  

Division 3--Search warrants relating to breaches of the Spam Act 2003 or Part 21 of this Act

• 535 Magistrate may issue warrant  
• 536 Reasonable grounds for issuing warrant etc.  
• 537 Contents of warrant  
• 538 Warrants may be issued by telephone etc.  
• 539 Provisions relating to issue of warrant by telephone etc.  
• 540 Proceedings involving warrant issued by telephone etc.  

Division 4--Searches and seizures relating to breaches of the Spam Act 2003 or Part 21 of this Act

• 541 When is a thing connected with an offence?  
• 541A When is a thing connected with a breach of the Spam Act 2003?  
• 542 Searches and seizures  
• 543 Production of identity card etc.  
• 544 Evidence of commission of other offences against Part 21 of this Act or other breaches of the Spam Act 2003  
• 545 Emergency entry, search and seizure  
• 546 Retention of things seized  

Division 5--Searches to monitor compliance with Part 21

• 547 Searches to monitor compliance with Part 21  

Division 5A--Searches to monitor compliance with the Spam Act 2003

• 547A Powers available to inspectors for monitoring compliance  
• 547B Monitoring powers  
• 547C Production of identity card etc.  
• 547D Monitoring warrants  
• 547E Details of warrant to be given to occupier etc.  
• 547F Announcement before entry  
• 547G Compensation for damage to equipment  
• 547H Occupier entitled to be present during search  

Division 5B--Access to computer data that is relevant to the Spam Act 2003

• 547J Access to computer data that is relevant to the Spam Act 2003  

Division 6--Other powers of inspectors

• 548 General powers of inspectors  
• 549 Power to require information etc.  
• 550 Retention of documents  

Division 7--Forfeiture

• 551 Court may order forfeiture  
• 552 Forfeited goods may be sold  

Division 8--Future offences

• 553 Offences that are going to be committed  

PART 29--REVIEW OF DECISIONS

• 554 Simplified outline  
• 555 Decisions that may be subject to reconsideration by the ACMA  
• 556 Deadlines for reaching certain decisions  
• 557 Statements to accompany notification of decisions  
• 558 Applications for reconsideration of decisions  
• 559 Reconsideration by the ACMA  
• 560 Deadlines for reconsiderations  
• 561 Statements to accompany notification of decisions on reconsideration  
• 562 Review by the Administrative Appeals Tribunal  

PART 30--INJUNCTIONS

• 563 Simplified outline  
• 564 Injunctions  
• 565 Interim injunctions  
• 566 Discharge etc. of injunctions  
• 567 Certain limits on granting injunctions not to apply  
• 568 Other powers of the court unaffected  

PART 31--CIVIL PENALTIES

• 569 Simplified outline  
• 570 Pecuniary penalties for contravention of civil penalty provisions  
• 571 Civil action for recovery of pecuniary penalties  
• 572 Criminal proceedings not to be brought for contravention of civil penalty provisions  

PART 31A--ENFORCEABLE UNDERTAKINGS

• 572A Simplified outline  
• 572B Acceptance of undertakings  
• 572C Enforcement of undertakings  

PART 31B--INFRINGEMENT NOTICES FOR CONTRAVENTIONS OF CIVIL PENALTY PROVISIONS

• 572D Simplified outline  
• 572E When an infringement notice can be given  
• 572F Matters to be included in an infringement notice  
• 572G Amount of penalty  
• 572H Withdrawal of an infringement notice  
• 572J What happens if the penalty is paid  
• 572K Effect of this Part on civil proceedings  
• 572L Appointment of authorised infringement notice officer  
• 572M Guidelines relating to infringement notices  
• 572N Regulations  

PART 32--VICARIOUS LIABILITY

• 573 Simplified outline  
• 574 Proceedings under this Act  
• 574A Definition  
• 575 Liability of corporations  
• 576 Liability of persons other than corporations  

PART 33--VOLUNTARY UNDERTAKINGS GIVEN BY TELSTRA

Division 1--Introduction

• 577 Simplified outline  

Division 2--Structural separation

• 577A Acceptance of undertaking about structural separation  
• 577AA Acceptance of undertaking about structural separation may be subject to the occurrence of events  
• 577AB When undertaking about structural separation comes into force  
• 577AC Publication requirements for undertaking about structural separation  
• 577AD Compliance with undertaking about structural separation  
• 577B Variation of undertaking about structural separation  
• 577BA Authorised conduct--subsection 51(1) of the Competition and Consumer Act 2010  
Subdivision B--Migration plan
• 577BB Migration plan principles  
• 577BC Migration plan  
• 577BD Approval of draft migration plan by the ACCC--plan given after undertaking about structural separation comes into force  
• 577BDA Approval of draft migration plan by the ACCC--plan given before undertaking about structural separation comes into force  
• 577BDB Approval of draft migration plan by the ACCC--plan given in compliance with a direction  
• 577BDC Approval of draft migration plan by the ACCC--plan given in response to a request  
• 577BE Effect of approval of draft migration plan  
• 577BF Variation of final migration plan  

Division 3--Hybrid fibre-coaxial networks

• 577C Acceptance of undertaking about hybrid fibre-coaxial networks  
• 577CA Acceptance of undertaking about hybrid fibre-coaxial networks may be subject to the occurrence of events  
• 577CB When undertaking about hybrid fibre-coaxial networks comes into force  
• 577CC Publication requirements for undertaking about hybrid fibre-coaxial networks  
• 577CD Compliance with undertaking about hybrid fibre-coaxial networks  
• 577D Variation of undertaking about hybrid fibre-coaxial networks  

Division 4--Subscription television broadcasting licences

• 577E Acceptance of undertaking about subscription television broadcasting licences  
• 577EA Acceptance of undertaking about subscription television broadcasting licences may be subject to the occurrence of events  
• 577EB When undertaking about subscription television broadcasting licences comes into force  
• 577EC Publication requirements for undertaking about subscription television broadcasting licences  
• 577ED Compliance with undertaking about subscription television broadcasting licences  
• 577F Variation of undertaking about subscription television broadcasting licences  

Division 5--Enforcement of undertakings

• 577G Enforcement of undertakings  

Division 6--Limits on allocation of spectrum licences etc

• 577GA Excluded spectrum regime  
• 577H Designated part of the spectrum  
• 577J Limits on allocation of certain spectrum licences to Telstra  
• 577K Limits on use of certain spectrum licences by Telstra  
• 577L Limits on assignment of certain spectrum licences to Telstra etc.  

Division 7--Other provisions

• 577M Associate  
• 577N Control  
• 577P Control of a company  
• 577Q When Telstra is in a position to exercise control of a network  

PART 34--SPECIAL PROVISIONS RELATING TO CONVENTIONS AND DIRECTIONS

• 579 Simplified outline  
• 580 ACMA must have regard to conventions  
• 581 Power to give directions to carriers and service providers  

PART 35--MISCELLANEOUS

• 582 Simplified outline  
• 583 Penalties for certain continuing offences  
• 584 Procedure relating to certain continuing offences  
• 585 Treatment of partnerships  
• 586 Giving of documents to partnerships  
• 587 Nomination of address for service of documents  
• 588 Service of summons or process on foreign corporations--criminal proceedings  
• 589 Instruments under this Act may provide for matters by reference to other instruments  
• 590 Arbitration--acquisition of property  
• 591 Compensation--constitutional safety net  
• 592 Act not to affect performance of State or Territory functions  
• 593 Funding of consumer representation, and of research, in relation to telecommunications  
• 593A Removal of Optus Networks' tax losses  
• 594 Regulations  
• SCHEDULE 1 Standard carrier licence conditions
• SCHEDULE 2 Standard service provider rules
• SCHEDULE 3 Carriers' powers and immunities
• SCHEDULE 3A Protection of submarine cables
• SCHEDULE 4 Reviewable decisions of the ACMA